Privacy Policy
Your privacy matters to us. This policy explains how Livaro collects, uses, and protects your personal information when you use our investment awareness platform.
Last updated: January 15, 2025
Who We Are
Livaro operates as an investment education platform based in Ireland. We're committed to helping individuals develop their financial literacy and investment awareness through comprehensive educational resources. Our registered address is Limerick Rd, Naas West, Naas, Co. Kildare, W91 RX72, Ireland.
When we process your personal data, we act as the data controller under Irish and EU data protection laws. This means we determine why and how your personal information is processed, and we're responsible for ensuring it's handled lawfully and transparently.
Information We Collect
We collect different types of information depending on how you interact with our platform. Here's what we gather and why:
How We Use Your Information
We process your personal data for specific, legitimate purposes that align with providing quality investment education:
| Purpose | Legal Basis | Data Used |
|---|---|---|
| Providing educational services and course access | Contract performance | Name, email, payment details, learning progress |
| Customer support and communication | Legitimate interest | Contact details, support inquiries |
| Platform improvement and analytics | Legitimate interest | Usage data, device information |
| Marketing communications (with consent) | Consent | Email, communication preferences |
Your Consent Matters
We'll always ask for your explicit consent before sending marketing emails or newsletters. You can withdraw this consent anytime by clicking the unsubscribe link in our emails or contacting us directly. Withdrawing consent won't affect any processing we've already done with your permission.
Sharing Your Information
We don't sell your personal data to third parties. However, we do share information with trusted service providers who help us deliver our educational services:
All third-party providers are carefully vetted and bound by strict data protection agreements. They can only process your data as instructed by us and for the specific purposes we've authorized.
Your Data Protection Rights
Under Irish and EU data protection law, you have several important rights regarding your personal information:
Right of Access
Request a copy of the personal data we hold about you, including how we're using it and who we've shared it with.
Right to Rectification
Ask us to correct any inaccurate or incomplete personal information we have about you.
Right to Erasure
Request deletion of your personal data in certain circumstances, such as when it's no longer needed.
Right to Portability
Receive your personal data in a structured format and transfer it to another service provider.
Right to Object
Object to processing based on legitimate interests, including direct marketing communications.
Right to Restrict Processing
Limit how we process your data while we resolve any disputes about accuracy or lawfulness.
To exercise any of these rights, simply email us at [email protected] with your request. We'll respond within 30 days and won't charge you unless your request is clearly unfounded or excessive.
Data Security and Storage
We take protecting your information seriously. Our security measures include encrypted data transmission, secure server hosting, regular security audits, and restricted access controls. Only authorized personnel who need access to perform their job duties can view your personal data.
Your data is stored on secure servers within the European Economic Area (EEA). When we work with service providers outside the EEA, we ensure they provide adequate protection through appropriate safeguards like Standard Contractual Clauses approved by the European Commission.
Data Breach Response
If a data breach occurs that's likely to pose a risk to your rights and freedoms, we'll notify you within 72 hours. We'll explain what happened, what information was involved, and what steps we're taking to resolve the issue and prevent future breaches.
Data Retention
We keep your personal information only as long as necessary for the purposes we collected it. Here's our typical retention schedule:
When we no longer need your personal data, we securely delete or anonymize it so it can't be linked back to you.
Cookies and Tracking
Our website uses cookies to enhance your browsing experience and help us understand how visitors use our platform. We use both essential cookies that are necessary for the website to function properly and optional cookies for analytics and personalization.
You can control cookie preferences through your browser settings. However, disabling essential cookies may affect your ability to use certain features of our website. We'll ask for your consent before using non-essential cookies.
Children's Privacy
Our services are designed for adults aged 18 and over. We don't knowingly collect personal information from children under 16 without parental consent. If you believe we've accidentally collected data from a child, please contact us immediately so we can delete it.
Changes to This Policy
We may update this privacy policy occasionally to reflect changes in our practices, technology, or legal requirements. When we make significant changes, we'll notify active users by email and post the updated policy on our website with a new effective date.
We encourage you to review this policy periodically to stay informed about how we protect your information. Continued use of our services after policy updates constitutes acceptance of the revised terms.
Complaints and Regulatory Authority
If you're not satisfied with how we've handled your personal data or responded to your requests, you have the right to file a complaint with Ireland's Data Protection Commission (DPC). You can contact them at:
We'd appreciate the opportunity to address your concerns directly first, so please don't hesitate to contact us before involving the regulatory authority.
Questions About This Policy
If you have questions about this privacy policy or how we handle your personal information, we're here to help.
Email: [email protected]
Phone: +353 59 916 2695
Address: Limerick Rd, Naas West, Naas, Co. Kildare, W91 RX72, Ireland